Last Updated: June 11, 2020

To support the delivery of our Services, Reciprocity, Inc. (“Reciprocity”) (or one of its Affiliates listed below) uses service providers (each, a “Subprocessor”) that may store and process Customer Data, that may contain personal data. This page provides important information about the identity, location, and role of each Subprocessor.

Third Parties

Reciprocity currently uses third-party Subprocessors to provide infrastructure services, help us provide customer support, and email notifications. Prior to engaging any third party Subprocessor, Reciprocity performs due diligence to evaluate their privacy, security, and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

Reciprocity uses the following Subprocessors to host or store Customer Data or provide other infrastructure that helps with delivery of our Services.

Entity Name Activities Country
Amazon Web Services, Inc. Cloud Service Provider USA

Other Subprocessors

Reciprocity uses the following Subprocessors to perform other Service functions.

Entity Name Activities Country
Datadog, Inc. Infrastructure Monitoring USA
Delighted, LLC Surveys USA
Drift.com, Inc. Marketing & Sales USA
Google LLC Business Analytics and Operations USA
Heap Inc. Product Analytics USA
Intercom R&D Unlimited Company Customer Communications Ireland / USA
Marketo, Inc. Marketing Automation USA
Red Hat, Inc. Container Management USA
Salesforce.com, Inc. CRM & Customer Service USA
Segment.io, Inc. Data Pipeline USA
Sisense Inc. Business Intelligence USA
Slack Technologies, Inc. Collaboration and Communication USA
StackPath, LLC (MaxCDN) Content Distribution, Security, and DNS Service USA
WPEngine, Inc. Web Hosting Provider USA
Zapier Inc. Workflow Automation USA
Zendesk, Inc. Customer Support USA

 

Reciprocity Subsidiaries

Depending on the geographic location of a Customer or their authorized users, and the nature of the Services provided, Reciprocity may also engage our subsidiary to deliver some or all of the Services to a Customer.

Entity Name Country
Reciprocity, d.o.o. Slovenia