Last Updated: June 11, 2020
To support the delivery of our Services, Reciprocity, Inc. (“Reciprocity”) (or one of its Affiliates listed below) uses service providers (each, a “Subprocessor”) that may store and process Customer Data, that may contain personal data. This page provides important information about the identity, location, and role of each Subprocessor.
Reciprocity currently uses third-party Subprocessors to provide infrastructure services, help us provide customer support, and email notifications. Prior to engaging any third party Subprocessor, Reciprocity performs due diligence to evaluate their privacy, security, and confidentiality practices, and executes an agreement implementing its applicable obligations.
Reciprocity uses the following Subprocessors to host or store Customer Data or provide other infrastructure that helps with delivery of our Services.
|Amazon Web Services, Inc.||Cloud Service Provider||USA|
Reciprocity uses the following Subprocessors to perform other Service functions.
|Datadog, Inc.||Infrastructure Monitoring||USA|
|Drift.com, Inc.||Marketing & Sales||USA|
|Google LLC||Business Analytics and Operations||USA|
|Heap Inc.||Product Analytics||USA|
|Intercom R&D Unlimited Company||Customer Communications||Ireland / USA|
|Marketo, Inc.||Marketing Automation||USA|
|Red Hat, Inc.||Container Management||USA|
|Salesforce.com, Inc.||CRM & Customer Service||USA|
|Segment.io, Inc.||Data Pipeline||USA|
|Sisense Inc.||Business Intelligence||USA|
|Slack Technologies, Inc.||Collaboration and Communication||USA|
|StackPath, LLC (MaxCDN)||Content Distribution, Security, and DNS Service||USA|
|WPEngine, Inc.||Web Hosting Provider||USA|
|Zapier Inc.||Workflow Automation||USA|
|Zendesk, Inc.||Customer Support||USA|
Depending on the geographic location of a Customer or their authorized users, and the nature of the Services provided, Reciprocity may also engage our subsidiary to deliver some or all of the Services to a Customer.