Security and Privacy Policy

Reciprocity Privacy Notice

Last Updated: April 15, 2018

Reciprocity, Inc. and Reciprocity Europe are committed to protecting your privacy and we strive to honor the confidentiality of your Personal Information. We want you and our customers to have confidence in the use of our products and services and to know that any Personal Information we process is adequately protected.

In this Privacy Notice, “us”, “we” and “our” refers to Reciprocity, Inc. and Reciprocity Europe (collectively “Reciprocity”). “Personal Information” means any information relating to an identified or identifiable individual.

This Privacy Notice describes how we collect, use, disclose and otherwise process Personal Information about you when you visit our website at www.reciprocitylabs.com (the “Site”), submit Personal Information directly to us on the Site or otherwise contact us or inquire about or use our products and services (collectively, together with the Site, our “Service”). By using the Service, you agree to the terms of this Privacy Notice.

This Privacy Notice does not apply to the processing of Personal Information we do on behalf of our customers. To learn more about the processing of your Personal Information in that context, please refer to the relevant customer’s privacy notice.

Personal Information We Collect

We may collect Personal Information about you from various sources described below. Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Service if that information is necessary to provide you with it or if we are legally required to collect it.

Information Provided by You

We may ask you to provide certain Personal Information when we invite you to register for events, download white papers or literature, or obtain more information. This information may include your first and last name, email address, phone number and other contact information, job title, title level, title function, company affiliation name and regulations you are interested in.

We may also collect any other Personal Information that you choose to provide to us. For example, if you decide to contact us with a request, we will process the content of your message, the date and time of your message, our response and any other Personal Information you provide in that context. If you contact us to apply for a job with Reciprocity, we will process your job application, including your curriculum vitae and other Personal Information you submit to us in that context.

Information Collected via Automated Means

We may collect Personal Information about you via automated means, such as cookies and similar technologies, including HTTP cookies used for systems administration and traffic log cookies used to identify which pages are being used. A “cookie” is a text file placed on a computer’s hard drive by a web server. In this context, we may collect certain information about you, such as IP address, browser type, actions taken on the Site and traffic patterns. Reciprocity may monitor how a visitor arrives at our Site, but cannot and will not gather information about other sites you visit.

We use this information to provide you with the Service and tailor it to your needs, likes and dislikes by gathering and remembering information about your preferences. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Site.

Google Ads

We use Google AdSense Advertising on our Site. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our Site and other Web sites on the Internet. Users may opt out of the use of the DART cookie by filling out this form. You may learn more about Google’s privacy practices in this context in the Google Ad and Content Network Privacy Notice https://policies.google.com/privacy?hl=en&gl=us.

Google’s advertising requirements can be summed up by Google’s Advertising Principles https://policies.google.com/privacy?hl=en&gl=us. They are put in place to provide a positive experience for users. For more information, visit https://support.google.com/adwordspolicy/answer/1316548?hl=en.

Use of Personal Information

Reciprocity may use your Personal Information for the following purposes:

If you are located in the European Economic Area or Switzerland, we only process your Personal Information based on a valid legal ground, including when:

Disclosure of Personal Information

We do not share or otherwise disclose Personal Information we collect about you, except as described in this Privacy Notice or otherwise disclosed to you at the time of the collection. Under no circumstances will any Personal Information provided to Reciprocity be sold, submitted or rented to a third party otherwise as described in this Privacy Notice.

We may share the Personal Information we collect about you with:

Your Rights and Choices

Marketing Communications

To opt out from receiving electronic marketing communications from Reciprocity, please:

To opt out from our marketing calls, please:

Information Collected via Automated Means

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Site.

Please note that Reciprocity does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use or visit our Services.

Other Rights and Choices

In some countries and in particular if you are located in the European Economic Area or Switzerland, you may have the right to:

Those rights may be limited in some circumstances by local law requirements. You may exercise your rights by contacting us as specified below. We will respond to any complaints as soon as possible and within thirty (30) days, but we may first need to request additional information from you to confirm your identity.

International Data Transfers

We may transfer your Personal Information to countries other than the country where you are located, including to the United States where we are headquartered.

When we transfer Personal Information outside of the European Economic Area, we will comply with applicable EU data protection laws. We may transfer your Personal Information to countries which provide an adequate level of protection under EU law, or we may use contractual protections for the transfer of Personal Information, such as the European Commission’s Standard Contractual Clauses.  You may contact us as specified below to obtain a copy of the safeguards we use to transfer Personal Information outside of the European Economic Area.

Security and Data Retention

We are committed to ensuring that your Personal Information is adequately protected. In order to prevent unauthorized access to or disclosure of your Personal Information, we have implemented appropriate administrative, physical and technical controls to safeguard our systems, applications and information, as well as robust standard operating procedures in the event of a security incident. We also maintain procedural safeguards to further restrict access to your Personal Information to employees who need it to perform their tasks (or people working on our behalf and under confidentiality agreements).

We take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrolment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.

Links to Other Sites

This Privacy Notice covers the privacy practices of Reciprocity and it does not cover the privacy practices of third parties on their Web sites and other features. Reciprocity is not responsible for the privacy notices and/or practices of third-parties.

Reciprocity’s Site may provide links that can take you to other Web sites, which may include partner Web sites. You should review the privacy and other policies that govern the Web sites you visit, since those Web sites are not bound by Reciprocity’s Privacy Notice, and Reciprocity has no control over the content of those Web sites, nor the usage of information they gather.

Modifications to This Privacy Notice

Reciprocity may, in its discretion, alter or add to this Privacy Notice. You should check Reciprocity’s Site periodically to determine if there has been a change. If we make material changes to this Privacy Notice, we will notify you here, by email, or by means of a notice on our home page and request your consent and acknowledge when necessary.

Reciprocity Contact Information

Reciprocity, Inc. and Reciprocity Europe are the entities responsible for the processing of your Personal Information.

Data Privacy Office
Reciprocity, Inc.
3043 Mission Street
San Francisco, CA 94110

Reciprocity Europe
Celovška cesta 25
1000 Ljubljana Slovenia