Media
As a cloud-based solution, ZenGRC deploys simply and quickly (six to eight weeks), even across a large media enterprise, providing a unified system to manage controls across multiple frameworks and monitor key performance indicators for compliance and IT security efforts.
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The Regulatory Burden
The media sector today is a cacophonous place. Barriers to entry are low (a website, a clever headline and a dream), so media outlets must work insatiably to build total audience and engagement with audience members.
Media outlets must also be nimble, able to push new content via new platforms as they arise on social media: from written essay, to photomontage, to YouTube video, to Twitter chat. Then the outlet must capture data about who interacts with what content, to what extent, and analyze that information to develop revenue strategies.
Media companies can encounter significant regulatory burdens as they go about the business of collecting data on customers and their behavior. Consider some of the data they are likely to collect from website visitors:
- Name
- Credit card
- Address
- Age
- Location
- Social media profiles
Much of that data can be subject to protection from multiple laws that can reach across various jurisdictions. A U.S. media outlet, for example, might be subject to Global Data Protection Regulation if it sells goods to EU citizens. Any data collected about minors requires parental consent. Credit card data is protected by federal law.
A critical question is whether the data collected can identify a specific person; even something as simple as a photo submitted in a “Cute Baby of the Week” contest can bring multiple compliance risks.
Compliance Objectives
As media companies build their business based on one or more cloud-based services, compliance obligations start to add up. Media outlets can work with multiple frameworks to achieve those objectives. Credit cards can be secured with the PCI DSS framework. The NIST security protocols can govern other sensitive data. Tracking risk assessments, gap analyses and remediation efforts across multiple frameworks, however, can be daunting.
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Assess vulnerabilities in the network and application layers.
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Study data collection practices for non-compliant behaviors (say, failure to secure consent for collecting social media profiles).
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Remediate weaknesses, either through security patches to software or through changes to data collection practices.
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Map progress on those remediation efforts.
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Be prepared to report those risk assessments and remediations to other parties as necessary.
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Diagnosis of breaches when they happen, with disclosure according to breach notification laws.
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